index
GIVE YOUR GUITAR THE REST THEY DESERVE

Privacy policy

 

At TimberLens Creations, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit or make a purchase from our website.

1. Information We Collect

When you visit our store, we may collect certain information such as:

  • Your name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information

  • Order details

  • Device and browser information

  • IP address and website usage data

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate with you about your order

  • Improve our website and shopping experience

  • Prevent fraud or unauthorized activity

  • Send updates or marketing emails, if you have chosen to receive them

3. Payment Information

Payments are processed securely through Shopify and its payment partners. We do not store your full payment card information on our servers.

4. Sharing Your Information

We may share your information with trusted service providers only where necessary to operate our business, such as:

  • Shopify

  • Payment processors

  • Shipping carriers

  • Analytics and website tools

We do not sell or rent your personal information.

5. Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, and help us understand how visitors use our store.

You can manage cookie settings through your browser.

6. Data Retention

We keep your personal information only for as long as necessary to fulfill orders, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your location, you may have rights to access, correct, update, or request deletion of your personal information.

To make a request, please contact us at: [Insert Contact Email]

8. Third-Party Links

Our website may contain links to third-party websites or platforms. We are not responsible for the privacy practices of those third parties.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, or legal requirements. Updates will be posted on this page.

10. Contact

If you have any questions about this Privacy Policy, please contact us at: